Terms & Conditions

These Terms & Conditions explain the rules that apply when you visit or use King Billy Casino. Please read them carefully before creating an account, depositing funds or playing games. By accessing the website, you acknowledge that you understand and agree to these terms. If you do not agree, you should not use the website or its services.

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1. General terms

These Terms & Conditions apply to the King Billy Casino website, related services, games, promotions and other features made available through the website. They should be read together with any additional rules, notices, promotional terms and policies displayed on the website. If a specific promotion or game has separate terms, those terms will apply to the relevant promotion or game in addition to these general terms.

Table of contents

King Billy Casino may update, replace or amend these terms from time to time. Changes may be made to reflect legal, regulatory, technical or business developments. The current version published on the website will apply from the date it is posted, unless a different effective date is stated. You should review the terms regularly. Continued use of the website after an update means that you accept the revised terms.

You are responsible for ensuring that your use of the website is lawful in the place where you live. Online gambling laws differ between jurisdictions, and some locations may restrict or prohibit access to gambling services. King Billy Casino does not represent that the website is suitable or available in every location. You must not use the website where doing so would breach applicable law.

Eligibility

You must meet the minimum legal gambling age that applies to you and must provide accurate information when using the website. You must not access or use the services if you are under the applicable legal age, are prohibited from gambling, or are subject to a self-exclusion or other gambling restriction that prevents participation.

King Billy Casino may refuse access, suspend an account or decline a transaction where it reasonably believes that a user is ineligible, has provided misleading information, is located in a restricted jurisdiction or has otherwise breached these terms.

2. Accounts and user responsibilities

Where account registration is available, you must provide complete, current and accurate information. You are responsible for updating your details if they change. An account should generally be registered and used by one person only. You must not create accounts for another person, allow another person to use your account or use another person’s account.

Keep your username, password and other access details confidential.
Use a strong password and take reasonable steps to protect your device and account.
Notify King Billy Casino promptly if you suspect unauthorised access or activity.
Do not use the website for unlawful activity, fraud, money laundering or any other improper purpose.
Do not attempt to bypass security controls, interfere with the website or introduce harmful software.
Do not exploit errors, malfunctions or defects in games, payment functions or website features.

You remain responsible for activity conducted through your account unless you have reported unauthorised access and the circumstances indicate that you took reasonable care to protect your account. King Billy Casino may carry out identity, age, payment and security checks. You agree to provide information or documents reasonably required for these checks.

An account may be restricted, suspended or closed where this is necessary for security, compliance, responsible gambling, fraud prevention or investigation purposes. If an account is closed, any remaining balance will be handled in accordance with applicable law, these terms and the outcome of any relevant review. Funds associated with unlawful conduct or fraudulent activity may be withheld where permitted by law.

Account closure and self-exclusion

You may request account closure or ask for access restrictions. If you believe gambling is becoming difficult to control, you should stop playing and use the responsible gambling tools and support information available on the website. A closure request may take reasonable time to process, and you must not attempt to open or use another account to avoid a restriction.

3. Payments, games and promotions

Deposits and withdrawals must be made using a payment method that you are authorised to use. Payment transactions may be subject to verification, processing requirements, minimum or maximum amounts, third-party charges and other conditions shown at the time of the transaction. You are responsible for checking the details of a transaction before confirming it.

You must not deposit funds using a payment method belonging to another person unless expressly permitted and verified in accordance with the applicable process. King Billy Casino may delay, reject or reverse a transaction where it cannot be verified, appears irregular or may involve fraud, chargeback activity or a breach of these terms.

Games are provided for entertainment and carry financial risk. A game result is determined by the relevant game rules and, where applicable, randomised systems. You accept the outcome of a completed game or wager, subject to any correction required because of a technical error, malfunction or other issue. If a game is interrupted, the transaction may be reviewed and resolved under the relevant game rules.

Before playing, you should check the game information, rules, stake details and any applicable restrictions. You are responsible for confirming that the selected game and wager are correct. King Billy Casino may temporarily suspend games or website features for maintenance, technical reasons, security concerns or other operational purposes.

Promotions and bonuses

Promotions are subject to their own terms, including eligibility requirements, participation instructions, expiry dates, wagering conditions, game restrictions and any limits that may apply. You should read those terms before opting in or accepting a promotional offer. Unless stated otherwise, a promotion is available only once per eligible person, household, device, payment method or other permitted basis.

King Billy Casino may amend, suspend or withdraw a promotion where reasonably necessary. A promotion may be cancelled or withheld if it has been obtained through error, misuse, collusion, fraud or a breach of the promotional terms. Any displayed promotional information is subject to the specific terms applying to that offer.

4. Responsible gambling, privacy and liability

Gambling should be treated as entertainment, not as a way to make money or recover losses. Set a budget before playing and never gamble with money needed for everyday expenses. Do not chase losses, gamble when distressed, or play under the influence of alcohol or other substances. Use available deposit, session, loss or other responsible gambling tools where appropriate.

If gambling is affecting your finances, relationships, work or wellbeing, take a break and seek independent support. You can request account restrictions or self-exclusion. Information about available tools and support services may be provided on the website. King Billy Casino cannot guarantee that every restriction will prevent access in every circumstance, so you should also take practical steps such as blocking gambling payments and seeking help from a qualified support service.

Personal information is handled in accordance with the King Billy Casino Privacy Policy. The Privacy Policy explains what information may be collected, why it may be used, how it may be shared and the choices available to you. By using the website, you acknowledge that relevant information may be processed for account management, security, verification, payments, compliance, customer support and responsible gambling purposes.

Website availability and liability

The website and its services are provided subject to availability. King Billy Casino will take reasonable steps to maintain the website but does not guarantee that it will always be uninterrupted, error-free, secure or compatible with every device, browser or internet connection. You are responsible for obtaining suitable equipment, software and internet access.

To the extent permitted by law, King Billy Casino is not responsible for losses caused by events outside its reasonable control, interruptions to telecommunications or payment services, device failure, malware, unauthorised access resulting from your failure to protect account details, or your breach of these terms. Nothing in these terms excludes or limits any right, guarantee or liability that cannot lawfully be excluded or limited under Australian law.

If any part of these terms is found to be invalid or unenforceable, that part will be interpreted or removed to the minimum extent necessary, and the remaining terms will continue to apply. These terms are governed by the laws that apply to the relevant service and user, subject to any mandatory consumer protections and other legal rights that cannot be excluded.